Driver & Schedule Management

 

How to post available open shifts each Thursday

You’ll want to make sure this is completed each and every Thursday because drivers will become used to claiming their shifts at this time. It also allows them the entire weekend to claim shifts for the upcoming week. Drivers are instructed to be ready to claim their shifts each Thursday in their driver handbook as well, so be sure to set a reminder on your phone or in your email!


How to RENEW JOB POSTS EACH THURSDAY

You know your location’s scheduling needs more than anyone else. After publishing your open shifts in When I Work be sure to review your scheduling needs from the week before so you know what time periods are lacking coverage. You can now adjust the driver recruitment ad accordingly! be sure to do this every Thursday as job seekers typically seek out newly posted job listings over older ones.


HOW TO GET OPEN SHIFTS CLAIMED

Whether you’re preparing for the upcoming dinner rush, or you’ve noticed you have more orders than drivers and need more drivers ASAP, this video should help out!


HOW TO MONITOR Shift Drops


HOW TO MONITOR INACTIVE DRIVERS

Run this report to get an idea of what drivers have been slacking off. Each driver in the system has a cost associated with them, so if they aren’t driving for extended periods of time we’d like to deactivate their driver account. Past experience has shown that 90% of drivers who hardly drive will never pick up the pace. Besides, having active credit cards lying around is a bit risky.


HOW TO MONITOR Driver EFFICIENCY

Run this report to get an idea of what drivers have been slacking off. Each driver in the system has a cost associated with them, so if they aren’t driving for extended periods of time we’d like to deactivate their driver account. Past experience has shown that 90% of drivers who hardly drive will never pick up the pace. Besides, having active credit cards lying around is a bit risky.


HOW TO TERMINATE A DRIVER

If you have a driver who is constantly dropping shifts, not claiming any shifts, receiving negative ratings, delivering food late, or performing in a way that you find unacceptable, you can easily terminate that driver’s contract. Watch the video to find out how to go about this in the easiest way possible. If you still don’t feel comfortable, reach out to your district manager!